Monday, May 29, 2017

Looks like you really do NEED an app for that ...

Well, it finally had to happen. Mrs. BlueScreamOfJeff was finally and most reluctantly dragged into the modern era.

That’s right folks, over the recent holiday weekend, my beautiful bride of over 20 years, finally gave in and bought her FIRST smart phone. A decade after Apple turned the world upside-down with its iPhone, she’ll finally be getting one herself.

It’s not that she’s a luddite or anything. She appreciates modern technology and has her own collection of electronic gadgets: a laptop, e-reader and even a tablet computer. It’s just that all this high-tech stuff and she aren’t exactly on a first-name basis. In fact, I’ve often said she tends to have trouble with anything more complicated than a toaster oven! Of course her standard reply to this is, “That’s why I married you. Built-in tech support.”

So about a month or two ago, when she first broached the subject of replacing her old dumb-phone with a smart phone I was surprised. She never wanted a cell phone in the first place and only got one because she drives a lot for her job and the one time her car actually did breakdown, she had a hell of a time finding a payphone.

For years, she just had clamshell-style phones, which she only used from time-to-time. (They probably spent more of their lives switched off in her car or in her book bag than actually on). Then a few years ago, she reluctantly upgraded to a phone with a keyboard because her boss was getting pretty upset at her because she could not text her during their workday (or after hours, which my wife absolutely hates).

That’s why I was shocked when she asked me if I thought she should get one.

“You hate it when your boss texts you at all hours now. With a smartphone, she’ll know you’ll have e-mail access too, and will probably expect you to answer that even after work. I thought you didn’t want that,” I said confused.

She doesn’t. In fact she said she doesn’t plan on putting e-mail on it.

“Then why do you want a smartphone?” I asked her now very confused.

Her answer surprised me not because it was something I’d never thought of, but because of its shrewd critique of our modern society.

She wanted one because more and more she felt like she was missing out and being excluded from taking advantage of everyday things that only people with smartphones could participate in.

It really hit her when she was at a professional conference down in Philadelphia. She wanted a schedule and map of the venue and couldn’t find one. When she finally got a hold of one of the event organizers, and asked for the info, they told her it was on their app, and she should download it. When she told the person she didn’t have a smartphone, they looked at her like she had leprosy.

Then there is the fact that at more and more of the stores she frequents, there are special offers she can’t take advantage of because she doesn’t have a smartphone.

“You don’t know how many free teas I’ve missed out on at WaWa because I don’t have their app,” she told me. “Pretty soon,” she continued, “I’ll probably need one for the grocery store” as they ditch their customer loyalty swipe cards for digital apps.

The more I thought about it, the more I saw she was right. It’s kind of just assumed that every man, woman and child above a certain age (which seems to be getting lower and lower each year) has a cell phone, and companies, professional organizations and even government are catering to the smartphone carrying public and forgetting about the ever-shrinking few who don’t have such devices.

If things keep on going the way they are, a smartphone is going to have to be “standard issue” item if you want to participate in society. If you don’t have one, you’ll be like the Dickens-esque pauper with his or her face pressed against a glass window peering and envying all the rich-folks enjoying a holiday meal.

Back when I was a kid, I thought all you needed to participate in society was a driver’s license and job. Now it seems you need a smartphone and an app for that.



* This column was approved by Mrs. BlueScreamOfJeff  and she endorses its content!